Senior Operations Training Officer

About Tam Jai International Co. Limited

We are one of the leading restaurant groups in Hong Kong, rapidly expanding our network to over 240 stores across various markets, including Mainland China, Singapore, Japan, Australia and Malaysia, with plans to enter the Philippines. Our distinguished brand portfolio comprises of TamJai Yunnan Mixian（譚仔雲南米線）, TamJai SamGor Mixian（譚仔三哥米線 ）, TamJai Mixian（譚仔香港米線）, as well as Marugame Seimen and Yakiniku Yamagyu through franchise and licensing in Hong Kong.

Join the Team: Spice Up Your Career with TJI

TJI’s vision is to spice up every city and all walks of life with unique flavors, and we need the right talents to accomplish this vision together in our thriving and dynamic environment.

Why TJI?

Like our signature “Tam Jai Taste,” we believe in pushing boundaries, celebrating innovative combinations, and making a positive impact on society. With TJI, you’ll find endless growth opportunities and participate in continuous expansion plans to new cities. Be part of a team of like-minded professionals who value your unique talents and ideas, and experience fulfilment through personal development that contributes to a purpose-driven mission that makes a difference.

If you’re eager to be part of a passionate and like-minded team, apply now and start to spice up your future with TJI.

Responsibilities :

• Identify company training needs, formulate and develop training strategies and implement plans for all frontline staff
• Manage training budget, course development, training need analysis and program review
• Design rundown, prepare training hand-outs, materials, tools and samples before training classes
• Deliver customer service, selling skills and supervisory training to front-line staff
• Execute field work in shops to evaluate front-line staff’s performance
• Conduct Train-the-Trainer sessions and provide coaching and development when appropriate

Requirements:

• Degree in Human Resources Management, Training or any related disciplines
• A minimum of 4 years’ experience in training; exposure to F&B, Retail, or FMCG is preferred
• Self-motivated, well organized and a good team player
• Strong communication, presentation and interpersonal skills
• Good command of English and Chinese
• Proficient in Microsoft Office and Chinese word processing