Customer Services Officer

Join the Team: Spice Up Your Career with TJI

TJI’s vision is to spice up every city and all walks of life with unique flavors, and we need the right talents to accomplish this vision together in our thriving and dynamic environment.

Why TJI?
Like our signature “Tam Jai Taste,” we believe in pushing boundaries, celebrating innovative combinations, and making a positive impact on society. With TJI, you’ll find endless growth opportunities and participate in continuous expansion plans to new cities. Be part of a team of like-minded professionals who value your unique talents and ideas, and experience fulfilment through personal development that contributes to a purpose-driven mission that makes a difference.

If you’re eager to be part of a passionate and like-minded team, apply now and start to spice up your future with TJI.

Responsibilities:

• Handle customer feedback escalated from stores and via different channels to maintain excellent customer loyalty
• Actively manage and update all customer services-related documents
• Collect customer feedback and share insightful ideas with the team from time to time
• Support customer services team such as data entry, filing etc.
• Administrative support and other ad-hoc duties as assigned

Requirements:

• HKCEE / HKDSE or above
• A  minimum of 1 year’s working experience in Customer Services / Telecommunication / Tourism experience is preferred
• Well-organized, detail-oriented and a strong sense of responsibility
• Excellent interpersonal and communication skills
• Good command of English and Chinese
• Proficient in MS Office Suite and Chinese word processing

We offer competitive salary, on-the-job development program and rewarding career opportunities for ambitious individuals who are looking for challenges. If you aspire to an exciting and rewarding career, send your resume immediately with your present and expected salary.

(All personal data collected will be used for recruitment purpose only.)