Senior Operations Training Officer

Responsibilities:

• Identify company training needs, formulate and develop training guidelines and implement plans for all frontline staff
• Manage training budget, course development, training need analysis and program review
• Work with the team to design rundown, prepare training hand-outs, materials, tools and samples before training classes
• Deliver health and safety, customer service, selling skills and supervisory training workshops to front-line staff
• Execute fieldwork in shops to evaluate front-line staff’s performance
• Conduct Train-The-Trainer sessions and provide coaching and development when appropriate

Requirements:

• Degree in Human Resources Management, Training or related disciplines;
• A minimum 3 years of solid experience in training and development, preferably with exposure in F&B or FMCG industries
• Experience in Food Chain Stores is an advantage
• Self-motivated, well-organized and a good team player
• Strong communication, presentation and interpersonal skills
• Good command of both written and spoken English and Chinese
• Proficiency in using MS Office applications including Word, PowerPoint, Excel, and Chinese Word Processing
• Candidate with more experience will be considered as Assistant Manager
• Immediate available is preferred

We offer competitive salary, on-the-job development program and rewarding career opportunities for ambitious individuals who are looking for challenges. If you aspire to an exciting and rewarding career, send your resume immediately with your present and expected salary.

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