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System Manager (CRM System & MarTech)

Reference Number: HK2024-061

Business / Brand: TJI Corporate Offices

Region: Hong Kong

Join the Team: Spice Up Your Career with TJI

TJI’s vision is to spice up every city and all walks of life with unique flavors, and we need the right talents to accomplish this vision together in our thriving and dynamic environment.

Why TJI?
Like our signature “Tam Jai Taste,” we believe in pushing boundaries, celebrating innovative combinations, and making a positive impact on society. With TJI, you’ll find endless growth opportunities and participate in continuous expansion plans to new cities. Be part of a team of like-minded professionals who value your unique talents and ideas, and experience fulfilment through personal development that contributes to a purpose-driven mission that makes a difference.

If you’re eager to be part of a passionate and like-minded team, apply now and start to spice up your future with TJI.

Responsibilities

  • Serve as a solution owner of CRM and Marketing Technology Platforms to oversees the solution design, architecture, implementation, enhancement and ongoing support
  • Manage the product lifecycle of CRM & Marketing Technology solutions, ensuring product quality, performance, and ROI in alignment with business needs
  • Collaborate with Digital and CRM team to develop digital products and CRM platform, fulfil user requirements, and manage Digital Marketing Tools
  • Work closely with the Business Project Manager and Business Users for implementation and delivery of business solutions
  • Participate as a member of the Data Transformation Team to develop the Enterprise Data Architecture and Data Warehouse
  • Coordinate with different stakeholders on functional & security requirements, gap analysis, technical specifications, data conversion, training, testing, and rollout
  • Manage and support the global solution from system design and implementation to maintenance for all regions
  • Play a key role in Research and Development for innovative solutions and advanced technology adoption, from proof-of-concept to go-live
  • Undertake ad-hoc project as assigned

Requirements

  • Degree in Information Technology, Computer Science, Engineering or any related disciplines
  • A minimum of 6 years’ experience in POS, CRM & E-commerce solutions support from F&B Industry
  • Hands-on experience in SCRUM, Web/App development, CRM & Marketing Technology Platforms, Data Analytics tools and regional projects handling is highly preferred
  • Hands-on experience in Python, Hadoop/Spark, SQL, NoSQL, AI and Machine Learning is an advantage
  • Strong background on Technical Project Management and Vendor Management
  • Solid knowledge of Cloud Infrastructure, Micro Service Design and Data Engineering
  • Strong analytics skills and practical expertise in ETL, data cleansing, mapping, and evaluation
  • Good interpersonal skills, open-minded, tech-savvy
  • Good command of English and Chinese

We offer competitive salary, on-the-job development program and rewarding career opportunities for ambitious individuals who are looking for challenges. If you aspire to an exciting and rewarding career, send your resume immediately with your present and expected salary.

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Application Form

If you are interested in applying for the above position at Tam Jai International, please fill in your information below and we will contact you as soon as possible.

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