Sustainability Governance

A comprehensive and sound governance structure is the foundation of the Group’s sustainable operations. To keep up with global trends, we have integrated ESG philosophy into our business development strategies.

To facilitate smooth and effective communication and execution of the Group’s ESG strategies, we adopt an interactive management approach that allows the Board to deliver the message of our corporate vision clearly and communicate relevant information throughout the entire organisation.

Board of Directors
ESG Committee
ESG Working Group
Working Staff

Board of Directors

The Board, as our highest governance body, plays a pivotal role in corporate ESG management by overseeing and assuming ultimate responsibility for ESG-related issues, providing endorsement of the Group’s sustainability commitments and monitoring the progress on our ESG-related goals and targets.​

ESG Committee

The ESG Committee is formed by key senior management members (Corporate Planning Director, Quality Assurance Director, Deputy Managing Director – Hong Kong, Chief People Officer, and Corporate Communications Director). It is responsible for formulating, implementing and supervising the Group’s ESG strategies, identifying and assessing material ESG risks and opportunities, as well as establishing short, mid and long-term ESG targets.​

ESG Working Group

The ESG Working Group consists of senior and middle management from cross-functional divisions. It is responsible for executing action plans under the instruction of the ESG Committee, as well as tracking and reporting on the ESG performance against well-defined ESG metrics.​

Working Staff

The working staff carry important roles to execute the policies at different stages of operations. They obtain hands-on experience and report risks or obstacles faced to the supervising management.

Executive Committee

Executive Committee

The Executive Committee works closely with the Board to fulfil its responsibilities by monitoring the Group’s ESG governance and delivery. The Executive Committee is also responsible for approving significant actions and investments needed for ESG initiatives. The Executive Committee also remains informed of trends, issues and concerns affecting the Group’s practices and provides annual reports to the Board.

Communication With Key Stakeholders

Government and regulatory authorities
Government and regulatory authorities

Expectations and Concerns

  • Legal and regulatory compliance
  • Sustainable development
  • Occupational health and safety

Communication Channels

  • Supervision on the compliance with local law and regulations
  • Routine reports and tax payments
Shareholders
Shareholders

Expectations and Concerns

  • Return on investments
  • Corporate governance
  • Business strategy and development plans

Communication Channels

  • Corporate website
  • Regular reports
  • Announcements
  • Webcasts
  • Investor Meetings
  • Annual general meetings
Employees
Employees

Expectations and Concerns

  • Employees’ remuneration and benefits
  • Career development
  • Training opportunities
  • Occupational health and safety
  • The Group’s sustainability performance

Communication Channels

  • Bulletin board
  • Internal emails
  • Employee hotline
  • Management videos
  • Training and workshops
  • Internal surveys
Customers
Customers

Expectations and Concerns

  • Product and service quality assurance
  • Customers’ rights and satisfaction
  • Product innovation
  • Food safety

Communication Channels

  • Customer satisfaction surveys
  • Customer membership programs
  • General customer service communications
  • Social media platforms
General Public
General Public

Expectations and Concerns

  • Involvement in communities
  • Legal and regulatory compliance
  • Transparency and reliability
  • Employment opportunities

Communication Channels

  • Corporate website
  • Social media platforms
  • Mass media
  • Frontline staff
  • Direct communication
Non-governmental organisations (NGOs)
Non-governmental organisations (NGOs)

Expectations and Concerns

  • Community participation
  • Gender equality

Communication Channels

  • Community activities
  • Direct communication
Suppliers
Suppliers

Expectations and Concerns

  • Fair and open procurement
  • Win-win upstream and downstream cooperation

Communication Channels

  • Telephone/video conferences, face-to-face meetings and onsite visits
  • Assessment of suppliers
  • Tender and regular meetings
Landlords
Landlords

Expectations and Concerns

  • Brand image
  • Business plan and performance

Communication Channels

  • Corporate website
  • Mass media
  • Frontline staff
  • Direct communication

Materiality Assessment

Greenhouse Gas (“GHG”) Emissions

Greenhouse Gas (“GHG”) Emissions​

Air Pollution​

Energy Management​

Water & Wastewater Management​

Solid Waste Stewardship​

Materials Management​

Land Use, Ecosystem and Biodiversity​

Climate Change Mitigation & Adaptation​

Packaging Material Management​

Renewable and Clean Energy

Employment & Labour Practice

Diversity & Equal Opportunity​

Employee Remuneration and Benefits​

Occupational Health and Safety​

Employee Development and Training​

Preventing Child and Forced Labour​

Labour Practices

Employment & Labour Practice

Green Procurement​

Communication and Engagement with Suppliers​

Environmental Risk (e.g. pollution) Management of Supply Chain​

Social Risk (e.g. human rights or corruption) Management of Supply Chain​

Supply Chain Materials Sourcing & Efficiency​

Health and Safety Relating to Products/ Services​

Customers Welfare​

Marketing and Promotion​

Intellectual Property Rights​

Product Quality​

Customer Privacy and Data Security​

Labelling Relating to Products/Services​

Product Design & Lifecycle Management​

Access & Affordability​

Business Ethics & Anti-corruption​

Internal Communication & Grievance Mechanism

Community Investment

Community Engagement​

Participation in Philanthropy​

Cultivation of Local Employment​

Local Environmental Protection​

Support of Local Economic Development

Leadership & Governance

Business Model Adaptation and Resilience to Environmental, Social, Political and Economic Risks and Opportunities ​

Management of the Legal & Regulatory Environment (regulation-compliance management) ​

Critical Incident Risk Responsiveness ​

Systemic Risk Management (e.g. Financial Crisis)